Q: What is the CRTS certification and why is it important?
A: Certified Transition Specialists are dedicated professionals who provide a spectrum of moving and age-in-place services for senior clients, their families and caregivers. Certified Transition Specialists include aging services specialists, senior living administrators, home care providers, movers, move managers, professional organizers, home staging professionals, Realtors® and other individuals who participate in the high touch, high harm aspects of senior relocation and home transition.The primary mission of a CRTS is to reduce client stress, promote advocacy during Late Life TransitionsTM and to uphold the CRTS Code of Conduct and Professional Practices.

All CRTS are subject to training, testing, security screening and continuing education requirements and adhere to a Code of Ethics and Professional Standards.

In 2004, Nan Hayes and the Senior Transition Society Council founded the Certified Relocation and Transition Specialist (CRTS)TM designation to advance the quality of home transition services, help define industry standards and protect the public as they seek services. In 2007, CRTS became the industry standard. Today there are hundreds of Certified Transition Specialists providing assistance to senior clients nationwide.

Q: How do I learn more about NASMM?
A: Check out the National Association of Senior Move Managers (NASMM) FQA’s webpage at: http://www.nasmm.org/faqs/faqs.html

Q: What Move, etc. services are available?
A: Imago Home Transitions Simplified provides a wide range of services. We can take care of all aspects of a move, downsizing or organizational project, or we can take care of as many aspects as you need help with. For more information see: Services

Q: What AIP, etc. services are available?
A: Imago Home Transitions Simplified provides a wide range of services. We can take care of all aspects of a Aging-in-Place or Home Safety project, or we can take care of as many aspects as you need help with. For more information see: Services

Q: What is Aging-in-Place?
A: Remaining in one’s home safely, independently and comfortably regardless of age, income or ability level through Universal Design.

Q: What is Universal Design?
A: Universal Design is the design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.

Q: Where can Universal Design be utilized?
A: Universal Design elements can be used in all areas of the home:

• Parking
• Entrances, Ramps,  Stairs and Lifts
• Kitchens
• Utility and Storage Areas
• Bathrooms
• Controls

Q: What is CAPS?
A: A Certified Aging-in-Place Specialist (CAPS) has been trained in:

• The unique needs of the older adult population
• Aging-in-place home modifications
• Correct installation of assistive devices
• Solutions to common barriers
• Common remodeling projects